Shipping Policy

Last Updated: October 2, 2026

Thank you for shopping with Wallrose.

Processing Time

Orders are processed within 1–3 business days
(Monday–Friday, excluding holidays).

Orders placed during weekends or holidays will generally begin
processing on the next business day.

Shipping Time

We offer free standard shipping on eligible UK orders.

Transit typically takes 2–4 business days after dispatch, depending on your location and carrier conditions.

The total estimated delivery time is 3–7 business days, including handling and transit.

Delivery estimates are provided as an indication and may vary because
of carrier delays, weather, holidays or circumstances outside our
reasonable control.

Shipping Confirmation

Once your order has been dispatched, you will receive a shipping
confirmation with tracking information when tracking is available.

Tracking information may take some time to become active after the
carrier receives the shipment.

Large and Heavy Products

Some products, including certain refrigerators, ranges, dishwashers and laundry appliances, may require special handling or delivery arrangements because of their size or weight.

If additional delivery arrangements are required, we may contact you
using the contact information provided with your order.

Delivery Address

Customers are responsible for providing an accurate and complete
delivery address during checkout.

If you notice an error in your delivery information, please contact
us as soon as possible.

Delivery Delays

Although we aim to meet the estimated delivery timeframe, delays can
occur due to:

• Carrier delays
• Severe weather
• Public holidays
• High shipping volumes
• Operational disruptions
• Other circumstances outside our reasonable control

If your order has not arrived within the expected delivery timeframe,
please contact us.

Lost or Damaged Shipments

If your order appears to be lost or arrives damaged, please contact
us promptly.

For damaged deliveries, photographs of the product and packaging may
be requested to help us investigate the issue.

Contact

Wallrose
Beck Way
Beckenham BR3 3JX
United Kingdom

Phone: +44 7891 384560
Email: mail@wallrose.shop