Privacy Policy

Last Updated: October 2, 2026

Wallrose respects your privacy and is committed to handling
personal information responsibly.

Information We Collect

When you visit our website, place an order or contact us, we may
collect:

• Name
• Billing address
• Delivery address
• Email address
• Phone number
• Order information
• Payment-related information
• IP address
• Browser and device information
• Information provided to customer support

How We Use Your Information

We may use your information to:

• Process and fulfil orders
• Arrange delivery
• Provide customer support
• Send order confirmations
• Send shipping updates
• Process returns and refunds
• Prevent fraud
• Improve our website
• Maintain website security
• Meet legal obligations

Payment Information

Payments are processed through third-party payment providers.

Wallrose does not intentionally store complete payment card
information on its own servers.

Sharing Information

We may share necessary information with service providers that help
us operate our business, including:

• Payment processors
• Delivery and courier companies
• Website and hosting providers
• Technology providers
• Fraud prevention providers
• Analytics providers where applicable

We only share information where reasonably necessary for the relevant
business purpose or where required or permitted by law.

Cookies

Our website may use cookies and similar technologies to:

• Maintain essential website functionality
• Remember preferences
• Understand website usage
• Improve website performance
• Support marketing activities where applicable

Where consent is required for non-essential cookies, appropriate
consent mechanisms will be used.

Data Security

We use reasonable safeguards designed to protect personal information
from unauthorised access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be
guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary
for the purposes for which it was collected, including fulfilling
orders, providing customer service, maintaining business records and
meeting legal obligations.

Your Rights

Depending on applicable law, you may have rights concerning your
personal information, including the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of information
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

Contact

For privacy-related questions or requests:

Wallrose
Beck Way
Beckenham BR3 3JX
United Kingdom

Phone: +44 7891 384560
Email: mail@wallrose.shop